A total of 181 PGA members have been classified as GMs during the first half of 2018. The trend validates the recent repositioning of the PGA Career Services Department, the Association feels. The PGA of America announced that 80 PGA Members were either promoted, hired or declared as a General Manager (GM) at public, private and…
Your Loss, Not Ours
As one GM who had done nothing but distinguish himself (and his club) in his career wrote in letting me know about his sudden resignation: “As you might surmise, this is a political reaction on my part having to do with my current President, who feels so strongly he can run the club that I intend to give him every opportunity to do so.”
Behind the Big Digs (meriware)
Reflecting their elevated professional status, superintendents are now getting in on the ground floor to provide brains, and leadership, for golf course construction and renovation projects. By Betsy Gilliland, Contributing Editor SUMMING IT UP Superintendents now routinely take the lead in course renovation projects—but their higher profiles bring a need for expanded expertise. No two construction projects…
Taking F&B to New Heights
Planning a culinary event incorporating local produce may center on vegetables—but in the case of the “Dinner on the Roof” event held by Blackhawk Country Club in Madison, Wis., the affair was anything but garden-variety. The menu for Blackhawk CC’s dinner featured locally grown produce, and all but the steaks were prepared “sul tetto” (on…
Digital Discussions
Digital Discussions Denise Walters, General Manager at Bogey Hills Country Club in Saint Charles, Mo., posed this question to the group: “Has anyone tried any new marketing tactics to get more members to utilize the club for a la carte lunch?” “We added a two-hour live cooking class including lunch, and it has really taken…
Smashing Pumpkins
Outside of high school cafeteria food fights, produce rarely goes airborne, much less in a club atmosphere. But The Ivanhoe (Ill.) Club turned a dash of chaos into a family-oriented lesson in composting and recycling at its first Pitch the Pumpkin event. It all started with a very large pumpkin. One element of the club’s…
Fit For a Queen
Palatial spas have become a hallmark of high-end resorts—but clubs of all shapes and sizes can learn a design tip or two from these luxurious wellness centers. By Pamela Brill, Contributing Editor What golfer couldn’t benefit from a post-links massage, or a weary traveler from a rejuvenating yoga session? In-house spas and treatment rooms have…
Digital Discussions
Barbara McAuliffe, Marketing and Communications Consultant at Denehy Club Thinking Partners, posed this question to the group: “Does anyone have a program in place to reward members for member referrals? If so, what programs have you had success with, and what were the results?” “Most new member referrals come from members who have joined in…
Turning Up the Heat
Despite a snowstorm that was severe enough to cancel hundreds of flights into the usually weather-proof Denver International Airport, over 200 executive chefs, general managers and other industry food-and-beverage leaders from 37 states and Canada made their way to Colorado for Club & Resort Business’ Fifth Annual Chef to Chef Conference, held March 10-12 at…
Thrill of the Chase By Joe Barks, Editor
Hard work is said to be its own reward—and earlier this year for Michael A. Chase, Jr., CCM, that’s exactly what it had to be. As the 2012 Rising Star recipient for the Excellence in Club Management (ECM) Awards co-sponsored by the McMahon Group and Club & Resort Business, Chase, Clubhouse Manager of The Loxahatchee…
A Special Oregon Trail
Legendary golfers and prestigious events are integral to the history of Portland Golf Club, which is gearing up for its 100th anniversary—and a course-and-grounds team, led by a superintendent who is well-schooled in tradition, is properly preserving the past while preparing for new chapters to come. By Betsy Gilliland, Contributing Editor The list of legendary…
Digital Discussions
Digital Discussions Chad Chadwell, General Manager and COO, Crestmont Country Club, West Orange, N.J., posed this question to the group: “Member retention and recruitment are at the top of my list as a new General Manager. I was hoping some of you might share strategies that you’ve had success with in the past. Specifically, what…
Night of Honors
On a sparkling Saturday night, thirty-four stories above downtown San Diego, 130 of the country’s most accomplished club managers and their guests enjoyed panoramic views of the city from the picture windows of the University Club Atop Symphony Towers. The stars were also out inside the impressive ClubCorp setting on February 9th, as the 2012…
Keeping Pace with Change at The Country Club of Virginia
Combining always-sharp visions of how to get members engaged with consistent delivery of what keeps them coming back has kept this property at the forefront of the industry for over 100 years. As in many top service organizations, the ongoing training and direction of the staff of The Country Club of Virginia (CCV), located…
2013 AGENDAFor Club Chefs By Club Chefs
Sunday, March 10 12 p.m. to 6 p.m. Arrival/Registration 6 p.m. Opening reception and sit-down, plated dinner. Welcoming remarks and sponsor recognition: Dan Ramella, President, C&RB Keynote Address: Reports of Fine Dining’s Demise Are Greatly Exaggerated (and Other Myths About Club Cuisine) Presented by: Jeff McFadden, CCM, General Manager, The Union League,Philadelphia, Pa. Monday, March…