After it became clear that a high-profile name wasn’t enough on its own to ensure a top-notch club operation, a new management team was turned loose to revitalize the Port St. Lucie, Fla., property—and in the process, add new luster to the brand.
Hitting Some Nerves
There have been strong reactions to the subject of a Board’s involvement (although many choose to substitute “interference”) with club management.
Why I Hate Girl Scout Cookies
It is incumbent on boards and management to know what it costs to maintain members’ expectations of quality, and then to have the guts to have dues that are realistic to cover those costs.
Return Engagement
The second time that Brett Morris considered taking on the challenges at The Polo Club of Boca Raton proved to be the charm—and the start of his path to Excellence in Club Management recognition.
User-Friendly
As smartphone use continues to skyrocket, clubs that want to stay at the forefront of members’ minds must maintain a mobile presence.
Group Hustle
A thoughtfully planned schedule, charismatic trainers, and on-trend classes can help club and resort properties make group fitness a priority.
High Slope Rating
With some of its holes built on the ski runs of Park City (Utah) Mountain, the challenging resort course of Canyons Golf offers unexpected opportunities for the staff and golfers alike.
Beyond the Call
When Charlie Garaventa, Food & Beverage Manager of The Country Club of Landfall took it upon himself to provide an extraordinary service for a member, he found his own rewards.
Take It Outside
Patios have earned their place as the new club “hot spot,” offering a prime location for soaking up sun—and heating up business.
In the Open Air
A new tent pavilion at Salmon Run Golf Course provides more options for guests and additional revenue streams for the brand.
Tasty Offerings
Innovative presentations in an inviting environment provided a one-of-a-kind experience at C&RB’s Ninth Annual Chef to Chef Conference.