• In Due Time

    In Due Time

    Diamond Run Golf Club keeps membership levels to a minimum by offering only full golf memberships, young executive golf memberships, social memberships and dining memberships. It used to be a big deal to belong to a country club; it meant you had achieved a special status. While it’s still a big deal to many extents, over the years the air [...]

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  • Culture Club

    According to Frank Vain, President of the private club consulting firm The McMahon Group, the debate over membership and dues structures revolves around theory and practicality. The basis of any private club, he says, is that a group of people join to promote or participate in a common interest. That unity, he stresses, is “an essential construct for successful clubs. [...]

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  • Show & Sell

    Show & Sell

    Summing It Up • Call attention to merchandise with eye- catching displays, proper placement and promotions. • Scatter popular sales items throughout the store. • Develop a buying strategy that staggers deliveries throughout the season. When fancier shirts elbowed their way into golf apparel, the Promontory Golf Club in Park City, Utah, faced the challenge of keeping sales propped up [...]

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  • Right as Rain

    Right as Rain

      The Grande Pines GC in Orlando is the latest stop in his career where Chris Flynn is once again glad to see a familiar face each week. About a year ago, Chris Flynn took on the latest challenge in his accomplished career as a golf course superintendent—a 20-year path that has seen him tackle wide-ranging turf and weather issues [...]

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  • Take Charge Without Taking Prisoners

    Take Charge Without Taking Prisoners

    Summing It Up • New workplace rules have created new leadership challenges. • In the hospitality field, great leadership gives a valuable leg up in recruiting and retention. • A leader doesn’t have “bad days,” and is adept at using problem-solving techniques to overcome adversity. Afew years ago, I was waiting for a table at a restaurant on Hilton Head [...]

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  • A Thriving New Spartan Existence

    A Thriving New Spartan Existence

    Academic types are schooled to be skeptical until they see proof. The same could be expected of managers of academically oriented private clubs, such as the University Club of Michigan State University (UC-MSU), in Lansing, Mich. And it would hold that the burden of proof would be doubled when those managers are also distinguished college professors, as is the case [...]

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  • The Paperless Trail

    In addition to producing full-color newsletters, most clubs are also communicating with their members on their Web sites and through e-mail. Software programs have made it easier for clubs to maintain e-mail lists and send out electronic communications to keep their members up to date and informed. As Noel Rozny, Director of Communications for the Union League Club of Chicago [...]

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  • Sticking to the Plan

    Sticking to the Plan

    Summing It Up • Effective long-range planning requires recognizing it as an ongoing process, rather than a task with a finite timeframe. • The same type of regular trend analyses for club and resort properties as a whole should also be conducted for individual departments. E . B. White was a prolific writer who could tackle just about any subject [...]

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