With major renovations set to wrap up in November, St. Andrews Country Club incorporated Zingle over the summer, a service that cuts down on member wait time in valet areas.
Increased club activity during the holidays can bog down efficiencies established during slower times of the year. But with major renovations set to wrap up in November at St. Andrews Country Club, and as many as 1,000-1,300 people expected to start to pass through the Boca Raton, Fla., property again, sometimes in as little as a three-hour period as it gets back to maximum capacity for the holidays, the club needed to make sure it had a solution in place to keep the increased traffic from members and guests flowing smoothly.
So over the summer, the club incorporated a service called Zingle, which cuts down on member wait time in valet areas by allowing members to text their valet code to a private, dedicated number from anywhere within the club. The request is automatically printed and the member receives a confirmation text and delivery time, so when they’re ready to go, their car is waiting for them at the valet stand.
“At St. Andrews, our focus is on providing exceptional service and an unparalleled lifestyle to our members,” says Craig D. Martin, General Manager/COO. “Our main goal is to protect our brand’s promise. We are dedicated to finding new ways to provide the highest level of service possible to our members, their families and guests, and Zingle assists us in exceeding expectations.”